In recent years many people experiencing
mortgage hardships have set their sights on mortgage modification programs to avoid losing their homes. As a bankruptcy attorney, I have met with numerous people who have been let down by the modification process. It is hard to tell whether people are getting any long term benefits from mortgage modification. It is also apparent that there are many scams to watch out for when seeking professional assistance when dealing with your mortgage lender.
The classic story that I have encountered with respect to mortgage modifications goes something like this: individual was behind on mortgage so lender said apply for a modification, more and more documentation was requested but few, if any, answers were given. In the meantime foreclosure notices are received. Finally an eviction notice informing the individual of the foreclosure sale. Alternatively individuals are given temporarily reduced mortgage payments which they make for the agreed upon period after which the bank tells them they do not qualify and they can either re-submit everything or face foreclosure.
When Kerry Hammond and I first established
Greenwald & Hammond we anticipated providing mortgage modification assistance. We quickly learned that most people in need of mortgage modification were not getting modifications no matter how many hoops they jumped through. Most wound up in bankruptcy to save their homes. It wasn't long before we removed this service from our website and stopped providing or even suggesting such a thing to clients.
I recently posted about the settlement reached between the States Attorneys General and the five largest mortgage servicers. In that settlement, among other terms, it appears that the banks agreed to make loan modifications a reality, they agreed to stop foreclosure actions while a modification request is pending, provide timely response to requests for assistance and provide a single point of contact for borrowers seeking hardship assistance.
Inspired by the settlement agreement and a client who had previously had difficulty dealing with her mortgage company, I took it upon myself to test the "new system" the banks allegedly are putting into place. While I have no final results to report yet, I have been dealing with a rather helpful and responsive woman at Bank of America. The woman assigned to my client's mortgage has been extremely responsive to my inquiries. She promptly returns my phone calls and always reminds me of her office hours. I sent her all necessary documents and awaited confirmation of receipt. I did finally call to verify that the documents were received and determine whether there was any additional information needed.
When my point of contact returned my call, she had already determined exactly what additional information was needed (it really was not much more). She actually stated that she is liking her job much better now because she can actually go through the documents and provide a quick request for any additional documents needed (I guess that in the past it moved to someone else in the system or they just let it pile up?). While these changes are encouraging, I am not getting my hopes up and have conveyed to my client that we need a backup plan if the modification is not granted. In the meantime we are watching the foreclosure attorneys closely to ensure that they stop the proceedings while the application is pending.
If you are hoping to modify your mortgage, the process truly is something that you should be able to do yourself. The application is more straightforward than a loan application (which you must have filled out in order to get the mortgage you are trying to modify), the hardship statement should be to-the-point explaining what has caused your inability to make mortgage payments (if the hardship is medical, you do not need to specify the illness, but rather that you are ill and have missed work due to hospitalization, rehabilitation etc...). The documentation of expenses, tax returns, income and bank statements are all within your ability to obtain. It is important to be cautious when accepting help from a third party.
There are many people who would like to capitalize on others' hardships. Many scammers are out there looking to take advantage of those in need. Here is a link to some of the most common loan modification
scams to avoid.
It is somewhat encouraging to know that modification may be a real option (and I do say this with a bit of skepticism). I will post an update when the results of the modification application are determinable. In the meantime, we are not currently in the business of preparing loan modification applications, but we are in the business of helping people save their home through
chapter 13 bankruptcy cases where a borrower can pay back arrears over a period of three to five years to bring their mortgage current and avoid foreclosure.
Contact
Greenwald & Hammond for a free bankruptcy consultation.
Submitted by:
Mindy Greenwald, Esq.
Bankruptcy Attorney